In How to Win Friends and Influence People, Dale Carnegie has his famous fourth principle: “Become genuinely interested in people.” And one way he did that was by remembering everyone’s birthday. Carnegie famously kept a birthday book where he wrote down people’s birthdays, and...Read More
There are countless metrics for rating professional services firms: repeat business, expertise, reputation, technology, hit rates… take your pick. But just as important as any of these metrics (if not more so) is how potential buyers perceive your firm.Read More
Instead of creating a generic holiday card this year, we decided to add a more personal touch. The holiday card we sent out is a yearbook, featuring a few of our employees' childhood pictures along with a fun factoid or anecdote about each person, framed as what they were "most...Read More
Don’t wait for the next “Take your kid to work day” to explain your profession. Use this holiday season to buy presents for your wee ones that provide an experiential taste of the AEC world. Below are some suggestions to engage with your child and share your passion for the...Read More
All Architecture, Engineering, and Construction firms have silos. A silo is a division of information within a firm and the corresponding data and communications that are relevant to many, but only accessible to a select group. How can you remove them? Why should you? Eliminating...Read More
When we make mistakes, and they will happen, it gives us the opportunity to learn, grow and build trust in those fractured relationships. The AEC industry is built on trust and strong bonds.
In any relationship, when you mess up, you need to own your part and sometimes -- even...Read More